Transinterpreters for 2020

On March 21, 2019, I will have the honor of speaking at the TAUS Global Content Summit in New York. I believe translators and interpreters need a new identity. Translators must be capable of interpreting and interpreters must be qualified in translation. Transinterpreters embrace new tools, are savvy in today’s technology, are digital and mobile. They acquire soft skills to adapt to fast change and solve problems in original ways. I suggest these future Transinterpreters will be recruited from new pools of bilingual individuals worldwide. 

Sidenote: I believe “old guard” translators and interpreters might be able to hold on to some niche markets as the “experts” in their fields. But if they continue to remain ignorant in the technologies of our world (electronic, virtual, digital, mobile, and similar), maybe that time will not last much either. For example, literary translators and conference interpreters might have a longer “shelf-life” than other old-school translators and interpreters, but maybe just for one decade or two.

As the world changes, every profession and craft must adapt to the changes in their world. Even artists such as painters and writers have learned to use the technologies of our time and the changes in the social conditions and communication channels. So too, the specific needs for translators and interpreters have changed.  What we are expected to do, how, where, and even why and whom with, all has changed in the past two or three decades.

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To give you an example, in 2011 I started some of the first webinars on remote interpreting, using phone and video. I received some comments from “experts” who had a strong position against the concept of remote interpreting. Today, it is a tried and true means of delivering interpreting, to the point that even conference interpreters are entering the world of working from remote locations.

In the field of translation, in 2013 I predicted that in a few years we would be starting most of our translations with a draft pre-translated by a machine. Post-editing is now widely used commercially and the pace is growing exponentially, to the point that even post-editing of machine translation may already be replaced by just the tasks of revision. And yes, I know that a huge amount of companies and individuals still don’t use machine translation, but they soon will, as the technology becomes cheaper and easier to use.

I will now admit that translators and interpreters will not be replaced (in the short-term) by technology, but insist they will be replaced by other translators and interpreters USING technology. This is already proving to be correct. Many have seen dramatic drops in their workloads.  I am guessing they are the non-tech-savvy.  Others, on the contrary, have seen dramatic increases in their workloads. They are, I believe, the tech-savvy ones.

Nokia Lumia 1020, Stephen Elop, Andy Inahtko

Additionally, there is something else brewing in the air.  The need for translators to be able to interpret and interpreters to be able to translate (or post-edit machine translation outputs). Why? Because in our interconnected world, voice and text are becoming interchangeable.  Today we can listen to Siri or voice GPS and can dictate the texts to be sent by our phones. Likewise, in a world of remote interconnections, your clients may hire you for an interpreting session but might very well ask you to translate some texts. Or if you are working on a client’s translation, you might be asked to interpret the conversations around the modifications to the original or the translated texts.

Finally, talking about soft skills, two decades ago, translation and interpreting were “alone” professions.  If you were a translator, you worked alone. If you were an interpreter, very seldom would you work in a team environment. All this has changed. Translation is now just a piece of a big group puzzle called language services, and interpreting is becoming a team effort. Soft skills are now essential as business is done at an increasingly fast pace. You must now also be agile, adaptable, flexible, and creative at solving problems; you are expected to act as a team player, have the ability to accept and learn from criticism, display a positive can-do attitude, demonstrate self-confidence, and work well under pressure.

Yes, Transinterpreters are individually a super-man or a super-woman. We have always known translators and interpreters were that, but now it is a requirement of the job! (Smile, please).

 

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Scrum Master? What the heck is that?!

[Image credit: Varunm.com]

I was looking at my LinkedIn feed and happened to see a paid advertisement from a job site looking for a “Scrum Master.”  It caught my attention because I had absolutely no idea what a Scrum Master was! In a “previous life” (several decades ago) I was a project manager, so my surprise was double when I found out they defined it as NOT being a Project Manager. Well, I would have not even thought that PM had any relationship with SM.  Scrum Master sounded like something in the Healthcare Industry…… well, it is not. From the website TechTarget, I have learned that

“… a scrum master is a facilitator for an agile development team. Scrum is a methodology that allows a team to self-organize and make changes quickly, in accordance with agile principles.”

So, you might say:
–Why would translators and interpreters care?
I would respond:
–Really? Do you need to ask?

First, we need to be aware of what is going on in the world, and in the world of business in particular. Terminology is part of our lifeline.

Second, “Scrum Master” talks to the dramatic changes occurring in the business world itself. The concept of “agile development teams” is central to this new profession.  I guess Project Managers are so 20th century! Think about that. The term agile development  has very specific connotations related to the shift of power to the “product owner.” Think about that. The “product owner” has the say.

Additionally, the Scrub Master “is not held accountable for outcomes. The team as a whole is responsible for outcomes.”  What a concept, eh? No more “leaders” solely responsible for outcomes but the team as a whole.  Sports kind of got that notion from the get-go.

There is an entire methodology around “agile development.”  Because agility has come to the forefront of how we do things in the 21st century. That is why the entire business model of translation and interpreting needs to be re-thought.  Because, as it stands, it is anything BUT agile. I see some companies struggling to understand how to best render services in an interconnected digital world. That is a good start, but we need to move fast.

One thing is clear: we must become “Agile Organizations” (full disclosure: my company is NOT!… yet).  Those of us who are not AGILE enough to “sprint” (yes, a term with a new connotation too) have a larger chance of falling behind. As we look at the business models we have been using for the past 50 years and try to make them AGILER, we must also accept that certain processes will no longer be needed, new strengths have to be developed, and new delivery mechanisms are urgently required.

Parenthesis: Freelance translators and interpreters: we are micro-enterprises. We, too, need to change our business model to adapt to the times. I don’t have the answers.  I have no idea what is best and what is not, except to know that we MUST BECOME TECH-SAVVY A.S.AP.! That should be our priority right now as freelancers. This becoming tech-savvy translators and interpreters is just a basic step to be able to “participate” in the language industry of the future (the very near future, by the way).

I  believe we have an expiration date if we don’t change soon.

What think you?

 

Terminology Training Sessions

1 terminology Pr_107_-_TRI_-_29_12_10_-_041For translators and interpreters, words are literally the tools of our trade.  It is with words, through words, in words, by words that we communicate.  Thus, we must always be looking to expand our vocabulary. In this context, In April 2013 I will again join forces with ProZ.com to train translators and interpreters in the basic vocabulary of healthcare, finance, business and legal settings.  I will also have a very special session called “chasing terms online”, where I explain the many tricks I have learned over the years finding the appropriate translation of terms in the Internet, and a final session on how to build your own glossaries.  Each one of these sessions is 90 minutes long and will be available live at noon every Tuesday in April and after that by recorded video that you may see in your own schedule.

202_1The first session provides the basic information and terminology used in the healthcare industry. Topics include information on the medical and healthcare professionals, anatomy and physiology, the main body systems and organs, diseases and illness, common medical conditions, symptoms, treatment options, and diagnostic tests, amongst others.

14_12In the second session, you will get acquainted with the terms most commonly used in the (U.S.) courts, as well as the penal and law enforcement systems, immigration, and the major legal business systems and law specialties, with more than 500 commonly used terms.

ballmoney4The third session will provide the basic information and resources to study the terminology used in business settings and the financial industry. Topics include business concepts, organizational structures, human resources, contracts, marketing and sales, accounting, financial statements, multinational business, and global acronyms, amongst many others.

In the fourth session, you will learn to use the many free online glossaries and translation databases available for translators and interpreters; harness the power of the internet and make your search easier, faster, more productive and consistent, with some of the basic tricks of term research online in the 21st Century: Where to find the meaning of terms, how to combine words and phrases to retrieve information that is valuable to your search; where and how to search the internet; how to bookmark and create your lists of favorite FREE sites for easy search in the future. synchronization_and_sharing_streaming_imagesTopics include Web search operations, online glossaries, databases and other freebies, reliable resources, how to find the strongest source and bookmarking for future use.

Finally, the bundle wraps-up with a session on how to create your personal glossaries, making it easier for you to work on translations or prepare for your interpreting assignments, while ensuring consistency and accuracy for the future. You will learn a basic methodology to search for terms, working with your own template, creating and gradually accumulating your personal glossary by client or domain; learn what, when, and how to enter and retrieve information, change and update it. You may later use it online or print it for your own translations and interpretation, or you may wish to share it with your clients.handpzz4

PREPARATION materials will be shared BEFORE each session, and HANDS-ON exercises to be completed AFTER each session. Each student is expected to be fully engaged with ACTIVE listening, individual thinking and processing of information, as well as hands-on note-taking and interactive activities. Every one of these is a fast-pace session with an upbeat and lively mood, requiring full engagement on the part of the participant.

Join me for this exciting bundle of knowledge!

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